Process

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This is where the magic happens. Everything we handle comes into our secure facility where it is logged, labelled and sent for initial sorting and testing to determine if repairs are needed to make it serviceable for resale.

While CNE deals with all manner of electronic products, our facility is optimized for handling storage media like hard disk drives, many of which contain sensitive customer data when they arrive at our door. These units are securely screened to determine if hardware or software repairs are needed prior to erasure and reformatting.

Because we handle all phases of the ITAD process, your equipment is never out of our control as it moves through our proprietary stages for analysis, repair and refurbishing. HDDs with few problems go directly to our industry-standard arrays where they are securely wiped of all existing data to NIST 800-88 standards and prepared for final grading and packaging for redistribution.

What sets CNE apart is what happens to the HDDs that don’t pass muster in that initial stage. While many ITAD and recycling firms are content to dispose of those units, we’re committed to keeping as many drives as possible out of the shredder and headed to market for resale, instead. To meet that goal, troublesome units are sent through a longer and more intense software repair cycle that leverages our own proprietary software to increase yield while also eliminating all existing data to NIST 800-88 standards. This unique “second-chance” capability, along with our ability to physically repair damaged drives, lets us salvage nearly every HDD we receive in order to deliver maximum investment recovery for our clients.

Of course, not every drive can be saved. When units won’t hold up to our rigorous standards for quality in the secondary market, we handle the physical destruction ourselves in our secure, on-site shredding area and ship the remains to R2- and ISO 14001-compliant recyclers in our local area. To read more about our Zero Landfill Policy, go to our Corporate Responsibility page

Throughout the process and no matter the outcome, every unit is meticulously tracked and logged for detailed reports that give you complete visibility and transparency into the disposition of your technology assets.